Payment Policy

When you are ready to purchase your items, click the Proceed to Checkout button. Please log in if you have an account with us, if you do not already have an account you will be prompted to create one, or you can checkout as a guest only.

On your payment screen you will see the total amount of items. Please add your payment method and billing address.

catering packs accepts a number of payment methods:

  • Credit or debit card via Stripe
  • Paypal
  • Bank transfer (UK only)

How do I know my payment transaction is secure?

We ensure that every credit card transaction occurs within a secure environment. The catering packs payment system has a 128-bit SSL security encryption. You can see the transaction is secure if you see a key lock at the bottom right of your web browser. We do not retain your credit card information after your order is complete. Rather, it is submitted directly to our banks. You can rest assured that with each purchase your credit card or bank account information will be secure. catering packs is committed to a safe, enjoyable and smooth online shopping experience for all customers. For your safety, catering packs has implemented a payment security screening process. Confirmation of customer details on certain orders may be required prior to the order being processed. Please ensure that you provide accurate and up to date contact information should we need to confirm the security of your order.

For further inquiries:

If you have any further questions, please contact our customer services at:

  • Trade name: Catering packs
  • Phone number: 03330 905 617
  • Email: [email protected]
  • Physical address: Catering Packs Limited, Unit 2, Hermitage Business Park, Box, Wiltshire, SN13 8DT, United Kingdom.
  • VAT number: GB377982430
  • Company No: 13257518

Monday to Friday 09:00 am to 05:00 pm